Frequently Asked Questions

Got questions about our professional shears? Find answers below — or contact our team.

About Our Shears

What steel are Fusheart shears made from?
All Fusheart shears are precision-forged from Japanese 440C stainless steel, hardened to HRC 58–62 on the Rockwell scale. Our premium lines use VG10 or ATS-314 cobalt alloy for superior edge retention. Every blade is hand-finished and convex-edged for the cleanest, smoothest cut.
Are these shears suitable for professional use?
Yes — Fusheart is designed specifically for licensed barbers and stylists. Our ergonomic offset handles reduce wrist strain during long shifts, and the convex blades are sharp enough for slide cutting, point cutting, blunt cutting, and texturing. Each pair ships sharpened and tension-tested, ready for the chair.
What's the difference between your scissor models?
  • Straight shears (5.5"–7") — All-purpose blunt cutting, scissor-over-comb work
  • Curved shears — Detail work around ears and neckline, layering
  • Thinning / Texturizing shears — Remove bulk, blend layers, soften lines (28T / 35T tooth counts)
  • Swivel-thumb shears — Extended comfort for high-volume cutting
Not sure which to pick? Email jacky@fukasho.com — we'll recommend based on your cutting style.

Shipping & Delivery

Do you offer free shipping?
Yes — free standard shipping on all US orders over $99. Orders under $99 ship at flat $7.95. Express (1–3 business days) and international rates are calculated at checkout.
How long does shipping take?
  • US Standard: 3–5 business days
  • US Express: 1–3 business days
  • International: 7–14 business days (varies by destination)
Orders placed before 2 PM PST on weekdays ship the same day.
Do you ship internationally?
Yes, we ship worldwide. Duties and taxes are the responsibility of the buyer and vary by country. You'll receive a tracking number via email once your order is dispatched.

Returns & Warranty

What's your return policy?
We offer a 30-day satisfaction guarantee. If the shears aren't right for you, return them unused in original packaging for a full refund (minus return shipping). Used shears can be exchanged for a different model within 14 days.
Do your shears come with a warranty?
Yes. Every Fusheart pair includes a 1-year manufacturer's warranty against defects in materials or workmanship. Damage from misuse, dropping, or improper sharpening is not covered.
Do you offer free sharpening?
Yes — lifetime free blade sharpening for the original purchaser. Ship your shears to us, we sharpen and return them within 5–7 business days. Customer covers shipping both ways. Email jacky@fukasho.com for the sharpening address.

Care & Maintenance

How do I care for my shears?
  1. Wipe after every cut — use a soft microfiber cloth to remove hair and moisture
  2. Oil weekly — apply 1 drop of shear oil to the pivot point, open and close 10 times
  3. Check tension monthly — shears should close slowly when held vertically; adjust the tension screw if needed
  4. Never use on dry/wet hair only — follow your cutting style preference, but rinse if you cut chemically-treated hair
  5. Store in the included case — never loose in a drawer
How often should I sharpen my shears?
A working professional cutting daily should sharpen every 6–9 months. Signs you need sharpening: hair folding instead of cutting cleanly, pushing/dragging sensation, or visible damage to the edge. Remember — Fusheart sharpening is free for life.

Payment & Account

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX, Discover), Apple Pay, Google Pay, Shop Pay, and PayPal. All transactions are processed securely via Shopify Payments.
Do you offer trade/professional discounts?
Yes — barbershops, salons, and barber schools can apply for our Pro Program with bulk pricing on orders of 5+ shears. Email jacky@fukasho.com with your business license to apply.

Still Have Questions?

📧 Email us: jacky@fukasho.com
🕐 We typically reply within 24 hours, Monday–Friday.