Privacy Policy

Fusheart ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit fusheart-barber-products.myshopify.com ("the Site") or make a purchase from us.

1. Information We Collect

Information You Provide

• Contact details — name, email, phone, billing/shipping address
• Payment information — credit card details (processed securely by Shopify Payments / PayPal; we never store full card numbers)
• Account credentials — if you create an account
• Communications — emails, support tickets, product reviews

Information Collected Automatically

• Device data — IP address, browser type, operating system
• Usage data — pages visited, products viewed, time spent, referring URL
• Cookies & tracking — see Section 5 below

2. How We Use Your Information

• Process orders, ship products, handle returns and warranty claims
• Send order confirmations, shipping updates, and customer service replies
• Send marketing emails (only if you opt in — you can unsubscribe anytime)
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations (tax records, court orders)
• Improve our products, website, and customer experience

3. How We Share Your Information

We do not sell your personal information. We share it only with:

• Service providers — Shopify (e-commerce platform), payment processors (Shopify Payments, PayPal), shipping carriers (USPS, UPS, FedEx, DHL), email service providers (Klaviyo, Mailchimp)
• Legal authorities — when required by law, subpoena, or to protect our rights
• Business transfers — in the event of a merger, acquisition, or sale of assets

4. Your Rights

For California Residents (CCPA)

You have the right to:

• Know what personal information we collect and how we use it
• Request deletion of your personal information
• Opt out of the "sale" of personal information (we do not sell data)
• Non-discrimination for exercising your rights

For EU / UK Residents (GDPR)

You have the right to:

• Access, correct, or delete your personal data
• Restrict or object to processing
• Data portability (receive your data in a machine-readable format)
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, email jacky@fukasho.com. We'll respond within 30 days.

5. Cookies & Tracking

We use cookies to:

• Essential cookies — keep your cart, remember login (cannot be disabled)
• Analytics cookies — Google Analytics, Shopify Analytics (anonymous traffic data)
• Marketing cookies — Meta Pixel, Google Ads (only if you consent)

You can manage cookies in your browser settings or via our cookie banner on first visit.

6. Data Security

We use industry-standard security:

• SSL/TLS encryption for all data in transit
• PCI-DSS compliant payment processing
• Shopify's enterprise-grade infrastructure
• Limited internal access on a need-to-know basis

However, no system is 100% secure. You are responsible for keeping your account password confidential.

7. Data Retention

We retain order and customer data for 7 years to comply with tax and legal requirements. Marketing data is retained until you unsubscribe or request deletion.

8. International Transfers

If you are outside the United States, your information will be transferred to and processed in the US. By using our Site, you consent to this transfer.

9. Children's Privacy

Our Site is not intended for users under 16. We do not knowingly collect data from children. If we learn we have collected such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect any changes. Material changes will be notified via email or a banner on the Site.